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Main Objectives of this position:

Drive the highest levels of quality within Malaysia Sales, be customer oriented and create value for customers as well as for Hapag-Lloyd. Drive performance within the Malaysia Sales team by exceeding Quality promises and KPI deliverables.

Function and duties:

  • Achieve and exceed Malaysia Sales Budget, Export and import
  • Holds responsibility for key performance as assigned to Malaysia Sales Teams as defined in the Sales Process and in line with SDM targets
  • Drive the identification of new opportunities by the team
  • Conduct regular 1:1 coaching with Malaysia Sub-Leads to drive performance and upskill team members
  • Ensure Sales foundation is followed and embedded within the Sales Team
  • Regularly review customer portfolios jointly with CGM Malaysia to ensure customers are within correct segmentation.
  • Performance management of Malaysia Sales Team members as defined in the Sales Process
  • Support Steering Manager and CGM with budgeting, planning and strategy
  • Review with Country Manager Sales rep portfolios and coverage of MR, CU and CN customers
  • Ensure they have the right Segmented Vertical specialists for their market
  • Ensure feedback on the market including rates, competition activities, market conditions etc to all relevant stakeholders
  • Ensure compliance policy is adhered to within Malaysia Team
  • Work closely with Senior Managers in CS, Operation, Business admin to drive continuous improvement and promote collaboration between the teams
  • Ensure that Push-Pull principle is followed as defined in Steering concept
  • Selectively engage in TM discussions on relevant matters (e.g., competition activities, market rates, etc.)

Qualifications and Technical Job Requirements:

  • University degree or equivalent
  • Minimum 3 years’ experience in a commercial role, preferably in the maritime sector
  • Excellent communication skills
  • Comprehensive knowledge of FIS and other HL systems
  • Working knowledge of MS Office
  • Result driven team player with a proactive attitude
  • Ability to work under pressure
  • Goal and deadline driven
  • Good time management skills
  • Receptive and be able to grasp new ideas and motivate one’s self for personal development

Über Hapag-Lloyd

Mit einer Flotte von 287 modernen Containerschiffen und einer Gesamttransportkapazität von 11,9 Millionen TEU ist Hapag-Lloyd eine der weltweit führenden Linienreedereien. Im Segment Linienschifffahrt ist das Unternehmen mit 13.500 Mitarbeitenden an Standorten in 139 Ländern mit knapp 400 Büros präsent. Hapag-Lloyd verfügt über einen Containerbestand von 11,9 Millionen TEU – inklusive einer der größten und modernsten Kühlcontainerflotten. Weltweit 114 Liniendienste sorgen für schnelle und zuverlässige Verbindungen zwischen mehr als 600 Häfen auf allen Kontinenten. Im Segment Terminal & Infrastruktur bündelt Hapag-Lloyd seine Beteiligungen an 20 Terminals in Europa, Lateinamerika, USA, Indien und Nordafrika. Rund 2.600 Mitarbeitende sind dem Segment Terminal & Infrastruktur zugeordnet und bieten neben den Terminalaktivitäten ergänzende Logistikdienstleistungen an ausgewählten Standorten.

Contact person

Ze Chia Tan Talent Acquisition Specialist