Reports to Senior Manager Dangerous Goods
Overview:
Support the safe, compliant, and efficient handling of Dangerous Goods (DG) within the Region Middle East (RME). Ensure adherence to international and national regulations and Hapag-Lloyd standards, while providing operational guidance to stakeholders and acting as a point of expertise for validation, approvals, and documentation processes.
Responsibilities:
· Maintain departmental operational standards, driving continuous improvement, compliance, and achievement of performance targets.
· Develop and refine procedures, resolving complex DG issues by applying sound judgment and implementing effective solutions.
· Provide technical guidance and support to commercial and operational teams; deliver and support regional training to build DG competence.
· Coordinate with the Validation Center (KC – Poland) to secure timely DG approvals and guide booking stakeholders on validation processes.
· Consolidate and verify cargo information in FIS against terminal data to ensure accuracy for approved shipments.
· Prepare and issue DG Summaries and the HAZ file, confirming or adjusting stowage and segregation instructions in line with standards.
· Apply the 4-Eyes principle to DG bookings, stowage, and segregation to safeguard accuracy and compliance.
· Act as the key contact for DG-related communication, including shore-to-ship support and emergency response when required.
Qualifications:
· Diploma or degree in Maritime, Logistics, or Transport Science.
· At least 3 years of professional experience in shipping or logistics operations, preferably with exposure to Dangerous Goods handling.
· Strong command of written and spoken English; additional languages are an advantage.
· Solid working knowledge of the IMDG Code and its application in daily operations.
· Familiarity with DG documentation requirements and validation processes.
· Basic awareness of 49CFR and ADR regulations relevant to shipping.
· General understanding of shipping operations and regulatory frameworks.
· Awareness of main DG cargo categories, associated risks, and handling requirements.
· Knowledge of CTU packing principles, including securing and safety guidelines.
· Awareness of stowage and segregation practices, with the ability to escalate complex cases.
· Flexibility to work beyond standard office hours when required by operational demands.
· Occasional travel within or outside the region may be required to support DG training, workshops, or operational needs.
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