Overall Job Purpose
- Ensure the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd
- Develop a portfolio of small to medium size customers,
- Promote all digital products for Hapag-Lloyd to our customers
Job Specification - Key Accountabilities
- Attend Sales cases and close as per TAT in Sales Force
- Attend sales lead and close the same within stipulated time in Sales Force
- Prepare for Sales calls, conduct Sales calls, report in Sales Force and follow-up on calls
- Evaluate customer potential (Forecast/Budget) and conduct Sales pipeline where appropriate
- Selectively engage with Trade Management / Trade Focal when relevant.
- Preparing rate quotations, filtering of rate request to ensure cargo identified and quoted is align to company strategy and to optimize vessel utilization on volume and profitability
- Give feedback on the market including rates, competition activities, market conditions etc to all relevant stakeholders
- Follow-up on customer business, quotations, free time and pricing approval requests
- Ensure timely completion of administrative tasks such as attend RAQA, closing of disputes, RA fling, FMC filing, handover to CS, etc.
Qualifications and Technical Job Requirements
- University degree or equivalent
- Very good command of written and spoken English
- Working knowledge of MS Office
- Able to work well with others and follow guidelines
- Positive attitude
- Receptive and be able to grasp new ideas and motivate oneself for personal development
Competencies and Values
Hapag-Lloyd Values / Behaviors
- Care, Move, Deliver
- Positive attitude, can do attitude
- Proactive
- Energetic and good team spirit
- Enthusiastic
- Commitment to task
- High Integrity
