Main Objectives of this position
The Cost Control Manager will be a key figure in ensuring cost accuracy, recovery, and control across Southeast Asia for terminal, depot, and transport operations.
Cost Control Manager
Function and duties
Tasks
1. Dispute Management
- Receive operational discrepancy data per vessel from the Terminal Performance Manager (TPM).
- To determine whether to raise a dispute based on fault assessment and supporting facts.
- Calculate the dispute amount from vendor invoices and provide justification with evidence.
- Communicate and escalate the dispute case to the vendor.
- Act as the main liaison for dispute discussions with vendors.
2. Cost Control and Reporting
- Monitor operational costs
- Lead monthly cost performance reviews with country and regional teams.
- Drive root cause analysis of cost variances and propose action plans
- Actively contribute to annual budgeting and quarterly forecasting of all operations-related cost categories in Southeast Asia.
- Collaborate with procurement and operations leads to implement cost-saving initiatives and ensure their tracking and success.
Qualifications and Technical Job Requirements
- Bachelor's degree in Logistics, Finance, Supply Chain, or related field.
- 5–8 years of experience in cost control, operations finance, or container logistics, preferably within a shipping line or terminal operator.
- Strong analytical and investigative skills; confident working with complex operational datasets and invoices.
- Excellent command of Microsoft Excel and experience in ERP systems (e.g., SAP); knowledge of analytical tools like Qliksense is a plus.
- Comfortable leading performance calls and presenting to regional management.
- Demonstrated experience in vendor interaction and dispute resolution.
- Strong verbal and written communication skills
- Excellent stakeholder management
- Advanced conflict resolution skills
- Proficient negotiation abilities
- Exceptional persuasion and influence
Über Hapag-Lloyd
Mit einer Flotte von 287 modernen Containerschiffen und einer Gesamttransportkapazität von 11,9 Millionen TEU ist Hapag-Lloyd eine der weltweit führenden Linienreedereien. Im Segment Linienschifffahrt ist das Unternehmen mit 13.500 Mitarbeitenden an Standorten in 139 Ländern mit knapp 400 Büros präsent. Hapag-Lloyd verfügt über einen Containerbestand von 11,9 Millionen TEU – inklusive einer der größten und modernsten Kühlcontainerflotten. Weltweit 114 Liniendienste sorgen für schnelle und zuverlässige Verbindungen zwischen mehr als 600 Häfen auf allen Kontinenten. Im Segment Terminal & Infrastruktur bündelt Hapag-Lloyd seine Beteiligungen an 20 Terminals in Europa, Lateinamerika, USA, Indien und Nordafrika. Rund 2.600 Mitarbeitende sind dem Segment Terminal & Infrastruktur zugeordnet und bieten neben den Terminalaktivitäten ergänzende Logistikdienstleistungen an ausgewählten Standorten.
Contact person
Ze Chia Tan Talent Acquisition Specialist
