About Hapag-Lloyd
With a fleet of 287 modern container ships and a Vessel Capacity 2.2 million TEU, as well as a Container Capacity 3.2 million TEU including one of the world’s largest and most modern reefer container fleets, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13.500 employees and 400 offices in 139 countries. Hapag-Lloyd has a container capacity of 11.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2.600 employees assigned to the Terminal & Infrastructure segment deal with terminal-related activities and provide complementary logistics services at selected locations.

  1. Main Objectives of this position:
  • Ensure the highest level of quality when interacting with our customers, be customer-oriented, and create value for customers as well as for Hapag-Lloyd 

       2.  Responsibilities

  • Support the Sales Executives with relevant sales tasks, including follow-up on ongoing and new business with customers 
  • Preparing and sending rate quotations to customers 
  • Monitor quotation and customer performance, including tenders, and follow up with customers where required 
  • Dispute & Exception management 
  • Give clear handover info to Customer Service
  • Assist Customer Service with problem-solving related to customer issues where required
  • Validate and input new customer data into Salesforce    

       3. Qualifications

  • University degree or equivalent  
  • Good command of written and spoken English
  • Working knowledge of MS Office
  • Able to work well with others and follow guidelines 
  • Positive attitude
  • FIS knowledge  (for internal post)
  • Receptive and able to grasp new ideas and drive for personal development 

 

 

*** Disclaimer - Recruitment Fraud Alert 2025

 Caring for People We have recently become aware of fraudulent recruitment activities in which individuals or entities misrepresent themselves as Hapag-Lloyd Middle East Shipping LLC or  Hapag-Lloyd Saudi LTD or UASC Limited. They offer fake job opportunities and demand payment for handling recruitment fees, certifications, travel expenses, or visa applications. Please note that Hapag-Lloyd Middle East Shipping LLC or Hapag-Lloyd Saudi LTD or UASC Limited does not charge any fees during the recruitment process, and all communications regarding job offers will come from official company channels. Do not respond to such fraudulent solicitations. You will only be contacted by Hapag-Lloyd HR if you have applied for an open position on our website

Contact person

Daifallah Al Ahmari HR Sr. Manager