About Hapag-Lloyd
With a fleet of 287 modern container ships and a Vessel Capacity 2.2 million TEU, as well as a Container Capacity 3.2 million TEU including one of the world’s largest and most modern reefer container fleets, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13.500 employees and 400 offices in 139 countries. Hapag-Lloyd has a container capacity of 11.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2.600 employees assigned to the Terminal & Infrastructure segment deal with terminal-related activities and provide complementary logistics services at selected locations.

Sales Execution BCOs

Purpose of the Position
Ensure the highest level of quality when interacting with our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd.

Responsibilities and Tasks
• Evaluate customer potential and conduct MR Sales Planning.
• Actively improve the customer portfolio by securing new accounts.
• Continuous market and competition analysis to identify business opportunities, both within the existing customer base and in new industry segments.
• Design and implementation of customer acquisition strategies, aligned with commercial objectives.
• Development of tailored value propositions to address the specific needs of new prospects and convert them into long-term clients.
• Prepare and conduct visits, report, and follow-up on visits, ensuring all activities are regularly updated in Salesforce.
• Review customer performance with Sales Manager and define appropriate actions.
• Where appropriate for their market, serve as specialists for a segmented vertical.
• Conclude contracts for MR customers (proposal, negotiation, closing).
• Drive CU business for foreign MRs and adhere to Push-Pull process.
• Selectively engage in TM discussions where relevant (e.g., negotiations, special commodity market rates,etc)
• Provide feedback on the market including rates, competition activities, market conditions etc.to all relevant stakeholders.
• Close collaboration with the Sales Coordination team to support internal negotiations, manage customer relationships, and ensure a smooth handover to Customer Service.

Qualifications and Skills:
• High analytical and sales skills.
• Ability to work with a team player attitude.
• Positive attitude and ability to work under pressure. Flexible, pro-active and able to adapt.
• Spanish (Native).
• English (C1).

Contact person

Ruth Perez