ABOUT OUR FLEET IT TEAM
The Fleet IT team:
- Supports reliable and efficient IT operations for ~70 HL-managed vessels
- Manages IT platforms, applications, networks, and OT systems onboard
- Handles system optimization, compliance, cybersecurity
- Collaborates across Gdansk, Hamburg, and Chennai
- Drives continuous improvement and digital transformation for maritime IT
THE ROLE – SENIOR MARITIME IT SPECIALIST
Responsible for ensuring the stability, security, and efficiency of IT systems onboard vessels through:
- Level 3 support
- Advanced infrastructure and hardware management
- Specialized maritime IT solution expertise
- Driving IT projects for onshore and offshore optimization
YOUR RESPONSIBILITIES
IT Infrastructure Management
- Manage/configure/troubleshoot vessel IT hardware and infrastructure:
- Microsoft Server 2019 and related services
- Server hardware
- Virtualization (Hyper-V)
- Network (switching, routing, NATing, VLANs, firewall)
- Backup/restore solutions
- Active Directory, CMDB, application systems
- Workstations, printers, peripherals
Backup and Restore Management
- Ensure robust backup systems with regular testing
- Define and implement disaster recovery best practices
Process Optimization & Security Compliance
- System patching for servers/endpoints
- Ensure compliance with policies and maritime IT regulations
- Monitor and enhance operational reliability and efficiency
- Improve security and usability of IT services
Product Ownership
- Act as IT product specialist for assigned hardware/software
- Ensure full lifecycle performance, availability, and security
L3 Support & Collaboration
- Provide Level 3 support
- Collaborate with L1/L2 teams in Gdansk, Hamburg, and Chennai
Onsite Maintenance & Support
- Travel to vessels as needed for maintenance and upgrades
- Minimize disruption to vessel operations
WHAT WE ARE LOOKING FOR
Experience (9 to 12 years):
- Strong IT background (maritime industry experience is a plus)
- Experience managing Windows platforms, Active Directory, patching
Technical Skills:
- Proficient in hardware, networks, and peripherals
- Advanced networking (VLANs, routing, NATing, switching, firewall)
- Strong grasp of Windows Server, Hyper-V
Educational Background:
- University degree in IT or equivalent qualification
Certifications:
- Microsoft Certified (server-related), Cisco CCNA or similar (preferred)
Competencies:
- Problem-solving and analytical mindset
- Ability to multitask and manage priorities
- Fluent in English, excellent communication
- Team player and collaborator
WHAT WE OFFER
- Competitive salary
- Health insurance (self & family)
- Term & life insurance
- OPD benefits
- EDLI scheme
- Learning & development via HL Academy
- Flexible WFH options
- Leave Travel Allowance
- Variable performance bonus
- Recreation facilities
- Privilege, casual, and sick leaves
