Reports to Area Sales Director
Position Overview: The Inland Product Owner plays a crucial role in shaping the future of Hapag-Lloyd's inland logistics products and services. This individual is responsible for defining, prioritizing, and delivering innovative inland solutions that optimize the inland transportation chain, enhance customer experience, and drive operational efficiency. Working at the intersection of business needs, operational capabilities, and user requirements, the Product Owner ensures that the development team delivers maximum value aligned with the company's strategic goals for its inland network.
Key Responsibilities:
Inland Product Owner
- Drive the identification and development of relevant Inland products for the Area (incl. premium services) together with Operations and Sales.
- Gather feedback on the market (from other Area Inland functions) including potential transport solutions for different modes and include product needs in the final product offering
- Identify Inland value propositions and support Sales with tangible product information
- Act as main PoC for the Account Managers on product-related Inland questions
- Provide priorities and commercial ambitions to Procurement and support them in defining the SLAs for transport providers
- Drive the identification and development of relevant Inland products and define the Inland network strategy by conducting required analysis on underserved/overserved locations, equipment levels etc.
- Own the capacity demand forecasting reports and engage in active management of capacity availability and utilization.
- Outline option space for sourcing of fixed capacities from simple contacting to M&A potential.
- Analyze fixed capacity requirements based on operations and commercial data
- Identify potential vendors in market and support procurement on negotiations with existing and new partners to continuously improve and extend the vendor base
- Plan and manage strategic vendor relationships
Qualifications:
- At least 5 years’ experience in shipping/container steering
- Successfully completed commercial training or comparable studies in Business, Commerce, Sales, Engineering, Logistics or similar
- 5 years of professional experience in trucking or the forwarding industry in West Africa.
- Excellent understanding of Inland transportation, trucking and inland product development. Hands on experience in trucking product development.
- Previous experience in sales and operations is an added advantage
- Deep understanding of product management responsibilities, preferably in logistics
- Strong analytical thinking and creative problem-solving skills with high level of initiative, ability to work in a team and assertiveness
- Very good written and oral and English skills
- Ability to motivate and guide teams
- Excellent organization and administrative skills
- Energetic, customer centric and motivated personality
Why Join Us:
- Be a part of a global leader in the logistics industry.
- Opportunity to make a significant impact on our business in a rapidly growing region.
- Work with a diverse and talented team of professionals.
If you meet the profile and are excited about the opportunity to contribute to Hapag-Lloyd’s success in West Africa, we encourage you to apply.
*** Disclaimer - Recruitment Fraud Alert 2025 ***
Caring for People
We have recently become aware of fraudulent recruitment activities in which individuals or entities misrepresent themselves as Hapag-Lloyd Middle East Shipping LLC or UASC Limited. They offer fake job opportunities and demand payments for handling recruitment fees, certifications, travel expenses, or visa applications. Please note that Hapag-Lloyd Middle East Shipping LLC or UASC Limited does not charge any fees during the recruitment process, and all communications regarding job offers will come from official company channels. Do not respond to such fraudulent solicitations. You will only be contacted by Hapag-Lloyd HR if you have applied for an open position on our website.
