Reports to Director BSD & IT Operations
Overview:
- Structures data in a logical way, analyzes it according to the respective business question and makes gained insights accessible for different stakeholders
- Develops and automates regular reports and performs ad-hoc data analysis based on different data sets with modern visualization tools and dashboards
- Consults business stakeholders in interpreting data and ensure they have all the necessary information for evidence-based decision making
- Constant exchanges with business, IT and Data teams to understand priorities, requirements and capabilities for creating analytical solution and consult on best practices and opportunities for implementing these.
Responsibilities:
- Designs, develop and implement innovative applications based on data provided by the business functions
- Designs intuitive and visually appealing dashboards using Qlik Sense
- Identifies and challenges data and analytics opportunities and improves the efficiency of data analysis processes
- Develops and executes database queries to analyze data and derive insights on specific (ad-hoc) questions
- Understands business needs and objectives
- Identifies and validates internal and external data sets generated from a diverse range of business and operational processes
- Transforms the results of analysis into information that can be communicated to stakeholders using dashboards and reports
- Interprets and analyses data, comparative analysis, benchmarking, trend analysis
- Brings data together to communicate clear themes and trends
- Focuses on data quality to provide confidence for making decisions on a single version of the truth.
- Takes over responsibility for analytics, data and BI in cross-functional projects and supports colleagues to access and understand data in their own area of expertise
- Collects, analyzes, and translates requirements to understand the business domains and processes to design solutions that effectively meet the needs of business users and stakeholders.
- Supports colleagues in the data & analytics community and throughout the business in using BI apps and solutions.
- Prepare necessary documentation needed to retain knowledge and safeguard operational stability of solutions.
Qualifications:
- University Degree, preferably in Information Systems or Data Science
- Minimum 3 years’ experience with QlikSense
- Experience in project management and system implementation
- Minimum 5 years of experience in similar role
- Excellent communication and interpersonal skills
- Technical aptitude and ability to learn new systems / applications
- Self-starter, self-motivated, resourceful, and responsive
- System proficiency
- Demonstrated ability to multi-task, set priorities, organize work, and implement action items.
- Examine issues and problems effectively, generating possible solutions.
- Ability to adapt to the company's business strategy.
- Ability to provide effective service to internal and external customers.
- Ability to build, maintain and develop partnerships with individuals and groups within the organization.
- Proactive decision making
*** Disclaimer - Recruitment Fraud Alert 2025
Caring for People
We have recently become aware of fraudulent recruitment activities in which individuals or entities misrepresent themselves as Hapag-Lloyd Middle East Shipping LLC or UASC Limited. They offer fake job opportunities and demand payments for handling recruitment fees, certifications, travel expenses, or visa applications. Please note that Hapag-Lloyd Middle East Shipping LLC or UASC Limited does not charge any fees during the recruitment process, and all communications regarding job offers will come from official company channels. Do not respond to such fraudulent solicitations. You will only be contacted by Hapag-Lloyd HR if you have applied for an open position on our website.
