Reports to Director Sales (Sub-region Africa)
Overview:
The African Commodity Sales Senior Manager is responsible for developing and implementing cross-trade strategies to drive revenue growth, improve customer satisfaction, and increase market share in the Africa sub-region. The role will serve as a critical bridge between the X-Trade office and African Origins, working closely with traders, suppliers, and other stakeholders to drive business growth and success. This role will play a key part in creating an Africa community around the world, fostering strong relationships with traders, suppliers, and other stakeholders to drive business growth and success.
Responsibilities:
- Develop and implement cross-trade strategies to achieve sales targets and maximize customer satisfaction
- Analyze sales performance data to identify trends, opportunities, and challenges
- Build and maintain strong relationships with key traders, suppliers, and other stakeholders to drive business growth and success
- Develop and maintain a deep understanding of the African commodities market to inform strategies and optimize revenue growth
- Collaborate with sales teams to develop and implement upselling and cross-selling strategies to increase revenue and improve customer satisfaction
- Identify areas for improvement and implement changes to optimize cross-trade and export processes
Qualifications:
- University degree in Business Administration, Sales Management, Marketing or related field preferred
- 10 -12 years of work experience in sales management or related field, with a focus on inland sales, preferably in the shipping or logistics industry
- Advanced English. Other languages desirable. Industry knowledge (shipping).
- Excellent communication and leadership skills.
- Proven track record of sales excellence and team management, with a focus on driving revenue growth and improving customer satisfaction
- Familiarity with Hapag-Lloyd's systems and processes.
- Sales analytics and reporting
- Strong understanding of the African commodities market, including trends, prices, and trading patterns
- Project management.
- Experience in building and maintaining strong relationships with traders, suppliers, and other stakeholders
- Frequent travel to African counties to meet teams and customers
- Strong networking and relationship-building skills, with the ability to build and maintain strong relationships with stakeholders around the world
- Proven leadership experience having successfully managed teams,
- Exceptional ability to inspire and motivate people.
- High customer and results orientation, with a focus on driving revenue growth and improving customer satisfaction
- Experience in negotiating and delivering results, with a focus on achieving sales targets and improving sales performance
- Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Strong analytical and problem-solving skills, with the ability to analyze complex data and develop effective solutions
- Ability to work in a fast-paced, dynamic environment, with a focus on building strong relationships and driving business growth.
*** Disclaimer - Recruitment Fraud Alert 2025
Caring for People
We have recently become aware of fraudulent recruitment activities in which individuals or entities misrepresent themselves as Hapag-Lloyd Middle East Shipping LLC or UASC Limited. They offer fake job opportunities and demand payments for handling recruitment fees, certifications, travel expenses, or visa applications. Please note that Hapag-Lloyd Middle East Shipping LLC or UASC Limited does not charge any fees during the recruitment process, and all communications regarding job offers will come from official company channels. Do not respond to such fraudulent solicitations. You will only be contacted by Hapag-Lloyd HR if you have applied for an open position on our website.
