Ready for a New Challenge? We're Hiring!
Our dedicated team around the world ensure a seamless service for all our customers, including worldwide door-to-door transportation solutions. Local expertise and commitment are our core values and enable us to support our customers, anytime anywhere.
To be part of our dynamic and passionate world, we are looking for a Coordinator Customer Service who will be working in our Quality Service Center Izmir office.
Minimum Qualifications
- Bachelor's degree in related field.
- Excellent written and verbal communications in Greek and English.
- Knowledge of Turkish is preferable.
- Experience in liner shipping industry is preferred.
- Being customer and service oriented, having attention to details.
- Good knowledge in MS office applications.
- Strong communication skills.
- Systematic and efficient way of working.
- Good team player.
- Open for changes and improvement.
- No military obligation for male candidates.
Essential Functions
- Manages communication with the customers and ports.
- Monitors customers' shipments and informs customers about the process.
- Directly focuses on customer needs and proactively works for customer satisfaction.
- Handles all possible problems and guides for solution.
- Cooperate with related departments when needed.
- Corresponds with world-wide offices to track shipments.
- Assures all documents are as required.
