About Hapag-Lloyd
With a fleet of 287 modern container ships and a Vessel Capacity 2.2 million TEU, as well as a Container Capacity 3.2 million TEU including one of the world’s largest and most modern reefer container fleets, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13.500 employees and 400 offices in 139 countries. Hapag-Lloyd has a container capacity of 11.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2.600 employees assigned to the Terminal & Infrastructure segment deal with terminal-related activities and provide complementary logistics services at selected locations.

Reports to Area Sales Director

Overview

The Area Sales Digital Manager is expected to deliver the highest levels of quality, be customer-oriented and create value for customers as well as for Hapag-Lloyd and also be responsible for the development and promotion of our digital sales channels internally and with customers.

Responsibilities & Tasks

•  Agree on targets for your area with Regional Digital team and DBT
• Define targets based on customer portfolio in regard to suitable digital channels (Digital Market segmentation – e.g. INTRRA, vs direct EDI, vs HL Webpage)
• Advise, train and support the Area team regarding HL digital products (including customer visits where required)
• Monitor target achievement for your area
• Regular networking with other Areas' Digital Teams (e.g. share best practice between Areas, Area digitalization workshops, market feedback)
• Monitor data quality of Digital Product usage
• Consolidate customer feedback
• Consult with Region regarding possible enhancements (e.g. systems enhancements, info material, training etc)
• Distribute general, marketing and strategy information within Area
• Act as Area link towards the Region and DBT for all digital products and transformation initiatives

Qualifications and Technical Job Requirements

• University degree or equivalent
• Minimum 3 years’ experience in a commercial role, preferably in the maritime sector
• Excellent communication skills
• Comprehensive knowledge of FIS and other HL systems
• Working knowledge of MS Office
• Result driven team player with a proactive attitude
• Ability to work under pressure
• Goal and deadline driven
• Good time management skills
• Receptive and be able to grasp new ideas and motivate oneself for personal development

 

*** Disclaimer - Recruitment Fraud Alert 2025

Caring for People

We have recently become aware of fraudulent recruitment activities in which individuals or entities misrepresent themselves as Hapag-Lloyd Middle East Shipping LLC or UASC Limited. They offer fake job opportunities and demand payments for handling recruitment fees, certifications, travel expenses, or visa applications. Please note that Hapag-Lloyd Middle East Shipping LLC or UASC Limited does not charge any fees during the recruitment process, and all communications regarding job offers will come from official company channels. Do not respond to such fraudulent solicitations. You will only be contacted by Hapag-Lloyd HR if you have applied for an open position on our website.

Contact person

Hylda Ablorh