Transshipment Planning and Execution Supervisor

Purpose:

Responsible for all Transshipment execution in the Region based on Transshipment Management guidance. Executing the replanning of impossible/tight/long connections. Also involved in day-to-day space alignment on 3^rd party feeder in cooperation with TS management. Responsible to monitor incoming / outgoing connections of their responsible service and nominate connections on respective SSYs. Responsible for all cost incurred for TS connections and ensure all out of pocket expenses are recovered for responsible services. Proactively participate in vessel pre planning transshipment connections. System expert for TS screens and act as point of contact for system enhancement/knowledge transfer.

Follow up and respond to all messages related to transshipment issues as well as maintain a smooth and regular communication chain between Transshipment Management and all Areas’ Customer Service staff in order to coordinate the best and fastest connection. Analytical mindset, quick decision making required for timely connection of transshipment cargo.

Key Responsibilities:

·         Obtain overview on open transshipment requests and plan transshipment connection.

·         Assign voyage to transshipment request and ensure correct terminal.

·         Review the import and export volumes at the transshipment port/SSY assigning the preferred route, and faster and cost-effective connection available.

·         Handle consequences of Port Call Change impacting transshipment.

·         Responsible for monitoring all existing transshipment routes in line with available options. 

·        Re-arrange terminal haulage or off-dock storage during transshipment.

·         Ensure the accuracy of the feeder schedule created by GSC Scheduling.

·         Split of transshipment request to the new shipment and request updated documentation via Customer Service (CS).

·         Align transshipment capacities with volume on 3P feeders / Main line

·         Monitor transshipment connection and rollover of transshipment units in case of misconnection. Preplanning transshipment connections in advance and proactively align with TMs / CC to adjust volume flows in case of suspected roll overs.

·         Update cargo in the system when Transshipment Manager instructs regarding port omission and subsequent action plan.

·         Create feeder Work Orders (WO) and submit WOs to the vendors.

·         Create Transport exceptions for transshipment use cases.

·         Inform the origin and destination offices about transshipment cargo inspection as well as the additional charges incurred in transshipment ports to ensure additional expenses are recovered from the shipper or customer account.

·         Reporting transshipment overview (dwell time / cost / deviations / bottlenecks) to all stakeholders

·         Thorough knowledge of cost structure (TS cost / renomination cost / storage cost above free time) in order to take quick decisions for cargo evacuation

·         Reporting budget adjustments required for transshipment cargo

·         Taking ownership of transshipment cargo for timely completion of local requirements (manifest filing / documentation completion)

·         Coordinate with vendors for cargo readiness

 Qualifications:

·         University Degree, Diploma in Marine Studies, experience as a Nautical Officer, or a similar qualification or experience in Liner Shipping or Logistics

·         Fluent in written and spoken English

·         Excellent communication and negotiation skills

·         Knowledgeable in MS Office applications

·         With a highly analytical mindset, and the ability to work systematically under pressure

Preferred, but not mandatory:

·         Previous knowledge/experience of Hapag-Lloyd systems/FIS 

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