About Hapag-Lloyd
With a fleet of 287 modern container ships and a Vessel Capacity 2.2 million TEU, as well as a Container Capacity 3.2 million TEU including one of the world’s largest and most modern reefer container fleets, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13.500 employees and 400 offices in 139 countries. Hapag-Lloyd has a container capacity of 11.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2.600 employees assigned to the Terminal & Infrastructure segment deal with terminal-related activities and provide complementary logistics services at selected locations.

Customer Service Coordinators

Hapag-Lloyd QSC Mauritius is growing and to support our growth, we are looking to recruit Customer Service Coordinator!

Hapag-Lloyd is a leading global liner shipping company, having its head quarter in Hamburg, Germany, operating 280 modern ships and transports about 12.0 million TEU (Twenty-foot Equivalent Unit) per year. The company presently has around 14,000 motivated employees in 400 offices in 140 countries. Hapag-Lloyd offers a fleet with a total capacity of 2.1 Million TEU, as well as a container stock of approximately 2.6 million TEU including one of the world’s largest and most modern reefer container fleets. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents.

Hapag-Lloyd has a history of over 175 years, having been founded in the year 1847. Hapag-Lloyd is a financially stable company and is publicly listed on the Frankfurt, Germanystock exchange.

This open position shall be on a permanent contract basis. 

Qualifications and Technical Job Requirements:

·       Fresh Graduate in Business Management / Hospitality Management / Marketing / related Customer Service Degree or graduates with up to 2 years of experience

·       A Certification in the related customer field would be an added advantage.

·       Communication skills, conflict resolution, problem solving and decision-making would be value added benefit.

·       Intermediate to advanced level skill in MS Excel, Word & MS Access

·       Excellent command of written and spoken English and French

 

As an organization, we provide a robust training program. Every staff undergoes a training program, and we will train you to handle your tasks.

We provide many opportunities for professional growth, in a fast growing organization.

We provide you with experience in working with customers / Vendors across various African countries from one location.

We will provide you with exposure to international processes & practices.

We will provide you with exposure to one of the best systems in the shipping industry

Our Shift timings are from 1 p.m. to 10 p.m.

If you fit the above requirements, apply now!

 

 

Contact person

Jaeezah Chooramun