About Hapag-Lloyd
With a fleet of 287 modern container ships and a Vessel Capacity 2.2 million TEU, as well as a Container Capacity 3.2 million TEU including one of the world’s largest and most modern reefer container fleets, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13.500 employees and 400 offices in 139 countries. Hapag-Lloyd has a container capacity of 11.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2.600 employees assigned to the Terminal & Infrastructure segment deal with terminal-related activities and provide complementary logistics services at selected locations.

Main Objectives

Responsible for coordinating and overseeing various operational activities which require close contact with internal and external stakeholders related to vessels port stay, therefore ensuring smooth operations, and maintaining effective communication with stakeholders at the premises.

Responsibilities

  • Ensure good cooperation with partners, vendors and cross-departmental to organize pre-vessel arrival actions and documentation
  • Formulate reports for QSC/Area stakeholders
  • Ensure accurate and timely exchange of latest up-to-date information
  • Monitor and track ETA of incoming vessels. 
  • Arrange local port formalities, ensuring compliance with port regulations and facilitating smooth operations for vessels.
  • Follow-up with relevant parties to successfully completion of tasks
  • Coordinate post-vessel departure communication with relevant parties
  • Just-in-time services provision to the highest standards and cultural expectations.
  • Create and approve work orders for vessel operations activities, ensure proper documentation and authorization 
  • Check actual Vessel Departure (Mainliners, including partner and 3rd party mainline vessels)
  • Coordinate handling of vessel related claims
  • Manage husbandry services for HL operated vessels (where not done by husbandry agent)
  • Upload (directly or indirectly) TDR / TPFREP
  • Provide cost estimates for special cargo, such as break bulk and out-of-gauge (OOG) shipments, ensuring accurate pricing and cost calculations.
  • Supervises and supports Cost Control staff in verifying and analyzing stevedoring, terminal, and port service invoices for accuracy.
  • Ensure quick notification on temporary local restrictions

Requirements

  • Bachelor’s degree in marine studies, logistics, supply chain management, or a related field, or experience as a Nautical Officer. 
  • Proven experience in port and terminal management, with a focus on berth planning, port operations, and hub management.
  • Strong knowledge of port operations, vessel scheduling, and terminal activities.
  • Strategic mindset and the ability to develop and implement effective plans and initiatives.
  • Strong analytical and problem-solving abilities to drive operational improvements.
  • Knowledge of relevant regulations and industry standards in port and terminal operations.
  • Familiarity with port and terminal management software and tools.
  • Ability to work effectively in a fast-paced, dynamic environment

Contact person

Leonard Leong