Overall, Job Purpose
We are looking for a passionate and driven individual to oversee terminal operations, vessel husbanding, and documentation tasks for our shipping activities, along with controlling the lever of managing costs. The successful candidate will represent our organization in various shipping associations and government bodies while managing logistics, costs, risk assessments, and operational efficiency. This role is pivotal in ensuring smooth cargo & berth operations and compliance with regulations
Job Specification - Key Accountabilities
Terminal Operations Oversight
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Manage terminal and ICD operations- ensure minimal cost impact, high productivity and assist to promote reliability of our assets. The person is going to be the key stakeholder in converting organizational budget objectives into actionable.
- Oversee vessel husbanding tasks performed by internal teams and third-party vendors
Cargo Management
- Coordinate cargo flow and berth planning, optimizing vessel schedules in liaison with the regional teams.
- Handle OOG acceptance, cost submissions, and maintain standard rates in the HIP excel file.
Stakeholder Engagement
- Lead all key meetings with customs, port authorities, vendors, and trade associations to foster relationships and address operational queries. This is critical to Mumbai location and it will be an advantage if the candidate is well networked in the fraternity.
- Stay updated on industry trends, regulations, and technologies impacting shipping and logistics.
- Vendor performance management – maintain vendor rapport within the rail, terminal & trucking stakeholders
Cost Management & Reporting
- Evaluate operational cycles to implement cost reduction measures and monitor expenses.
- Provide feedback on cost control and prepare performance reports for internal teams
Documentation & Compliance
- Oversee submission of manifests & documents to relevant authorities and ensure timely clearances.
- Handle discrepancies and ensure accurate shipping documentation
Team Leadership
- Lead and motivate a team, providing guidance and resolving complex issues. Be able to navigate skillfully under instances of indirect reporting
Qualifications and Technical Job Requirements
- Post graduate degree. MBA preferred from leading institute.
- 10 - 15+ years of management experience in the shipping industry with a strong understanding of port operations and stakeholder management
- Proficiency in MS Office and familiarity with cargo management software.
- Excellent communication skills and proven ability to engage with high-level authorities.
- Strong analytical skills for cost analysis and KPI management.
Competencies and Values
Hapag-Lloyd Values / Behaviors
- Care, Move, Deliver
- Positive attitude, can do attitude
- Proactive
- Energetic and good team spirit
- Enthusiastic
- Commitment to task
- High Integrity
