Main Objective
- Spearhead the area performance through various Performance Forums.
- Ensure area performance in line with designated Performance Management Tool.
- Prepare, drive and lead Performance Calls as per designated schedule.
Specialist, Regional Sales
-
1766558
About Hapag-Lloyd
With a fleet of 287 modern container ships and a Vessel Capacity 2.2 million TEU, as well as a Container Capacity 3.2 million TEU including one of the world’s largest and most modern reefer container fleets, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13.500 employees and 400 offices in 139 countries. Hapag-Lloyd has a container capacity of 11.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2.600 employees assigned to the Terminal & Infrastructure segment deal with terminal-related activities and provide complementary logistics services at selected locations.
Responsibilities:
- Responsible for coordinating relevant sales matters related to the Region.
- Drive the highest levels of quality towards our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd.
- Drive performance across all Areas within the Region by exceeding Quality promises and KPI deliverables.
- Guiding Areas regarding Segmented Verticals and Customer Segmentation.
- Monitor portfolio data quality maintenance (catalogues).
- Drive and support key sales targets implementation and set-up of related processes (account plans, visits, portfolio coverage, opportunities, etc).
- Ensure Sales Meeting cadence is adhered to in the Areas.
- Sales Force module and process owner.
- Monitor and drive Sales Force usage.
- Rollout relevant Sales Trainings.
- Sales soft skill & product trainings.
- Partake in the sales planning and resource allocation exercise with the areas.
- Support and drive action plans related to customer survey.
- Conduct and assist in Area Visits.
- Support and drive performance across all Areas within the Region by exceeding key performance indicators deliverables.
- Lead performance calls with Areas and relevant stake holders with the goal of improving the regional performance .
- Grow knowledge and drive area usage of performance management tools.
- Monitor and drive continuous performance improvement across all Sales channels .
- Support and / or Implement Global, Regional and/or Area Sales performance related projects.
- Guiding Areas regarding Global, Regional and/or Area Sales performance related projects.
- Campaign Management.
- Support any and all product sales related roll-outs.
- External and internal Communication (Hapag-Lloyd Internal Portal and team sites updates).
- Potential representation in exhibitions and fairs.
- Ensure regional adherence to regulatory affairs and tariff filings where applicable.
- Support in generating weekly reports for comprehensive overview of Key Performance Indicators (KPIs).
Requirements:
- University degree and 5 years of relevant experience in the maritime industry or equivalent combination of education and experience
- Advanced negotiation, decision-making and presentation skills, self-confident and friendly when dealing with others
- Demonstrated strong listening, verbal and written communication skills
- Self-starter, self-motivated, resourceful and responsive
- Demonstrated ability to be multi-task, set priorities, organize work and implement action items
- Ability to work effectively in a team environment
- Ability to take initiative and work under pressure
- Attention to detail, analytical, systematic and efficient way of working
- Ability to work in a team and motivate others
- Works well under tight deadlines
Contact person
Leonard Leong
