The Position
As Regional Hub Operations Manager you ensure that we deliver operational quality as our containers transit through our hub ports. By aligning operational and asset capabilities in the hub under your control, as well as regular performance management with the hub terminals, you enable the smooth connection of our boxes through our network and align the commercial volume flows with operational requirements. This position is located in Rotterdam and reports to the Senior Manager Terminal Performance in Hamburg.
Key Responsibilities
- Act as the command center in control of the operations in one of our defined hub ports;
- Drive Hapag-Lloyd's cooperation with the hub and support in setting up capacity and operational capabilities, closely engage with the terminal with a performance-driven mindset to ensure smooth operations;
- Provide direction and guidance to our local operations, commercial, and equipment teams on requirements to connect containers (full and empty) in our Hubs;
- Ensure that the long-term (~three months) and executional (~four weeks) plannings are aligned with all relevant stakeholders to allow productive hub operations;
- Responsible for consistent operations in ports (quay side, yard and gate operation), linked with speedy turnaround of vessels and reliable transshipment activities;
- Ensure volume flow projections are aligned with terminal limitations and where needed act as escalation and decision point to avoid any operational breakdown in our hubs;
- Act as a lead in managing crisis and incidents impacting our container and vessel operations in our hub terminal.
Qualifications
- Experience in the shipping, terminal and / or logistics industry;
- Strategic and analytical thinking linked with strong stakeholder management;
- Independent decision-making and ability to lead and drive change;
- Teamplayer;
- Able to engage teams;
- Strong argumentation skills;
- Fluent business English, both written and spoken.
We offer ...
... An attractive package of employment conditions, including a good pension scheme, reimbursement of home-work travel and a contribution for your sports subscription. Since our organization is always moving, we offer many opportunities to develop yourself. In addition, you can count on a warm welcome so that you will quickly feel welcome at Hapag-Lloyd!
At Hapag-Lloyd, we strive to create an inclusive environment in which all people, regardless of their background, can thrive and contribute to our succcess.
