About Hapag-Lloyd
With a fleet of 287 modern container ships and a Vessel Capacity 2.2 million TEU, as well as a Container Capacity 3.2 million TEU including one of the world’s largest and most modern reefer container fleets, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13.500 employees and 400 offices in 139 countries. Hapag-Lloyd has a container capacity of 11.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2.600 employees assigned to the Terminal & Infrastructure segment deal with terminal-related activities and provide complementary logistics services at selected locations.

Main Objectives of this position

  • Product Manager of either Reefer, Special Cargo or Dangerous Goods
  • Trade/Relational responsibility to drive Niche performance in alignment with Trade expectations
  • Area responsibility in terms of performance management in line with BU/FC expectations
  • Budget ownership (Target setting / Area guidance / Regional review) on Product Segment of care

Function and Duties

  • Grow the Niche Product segment with a focus on Region Asia exports in line with defined volume target
  • Create efficient, effective tools and processes enabling quick reaction to changing market dynamics
  • Drive and steer Area performance (based on Product Segment responsibility, Trade responsibility and Area responsibility) by exceeding key performance indicators deliverables
  • Working closely with other departments to align on business optimization, allocation management
  • Initiate and conduct market studies to identify Niche volume potential, growth opportunities
  • Review contribution, cargo mix in line with business/revenue optimization
  • Review escalations and obstacles encountered to ensure business retention
  • Pricing responsibilities of In-Gauge, Out-of-Gauge Shipments
  • Ensuring forecast accuracies, in tandem with adequate supply of equipment availability
  • Advise and guide the organization of market trends, driving performance and key area of focus
  • Meet customers to gain market insights, supporting Sales organization in business development
  • Campaign Management to follow up on Sales Leads, Customer Pipeline
  • Roll out / conduct relevant Sales Trainings (Niche) when required

Qualifications and Technical Job Requirements

  • University degree and 5 years of relevant experience in the maritime industry or equivalent combination of education and experience
  • Strong stakeholder management with advanced negotiation, decision-making, presentation skills
  • Demonstrated ability in terms of verbal/written communication skills
  • Demonstrated ability to multi-task, set priorities, organize and implement action items
  • Self-starter, self-motivated, resourceful, responsive and analytical
  • Works well under tight deadlines
  • Microsoft Office proficiency (Excel, PPT)
  • Yield Management / Trade Management experience would be an advantage
  • Commercial exposure with either Reefer, Special Cargo or Dangerous Goods would be an advantage

Contact person

Leonard Leong