Responsibilities and Tasks:
As the Custodians of Process Excellence, your primary role will be to drive value creation across our global process landscape, enhancing productivity and overall efficiency at Hapag-Lloyd. Our primary objective is to foster Process Excellence by acting as navigators and setting clear guardrails for the organization. In collaboration with Process Owners, you will serve as transformation partners, playing a crucial role in achieving our strategic goals.
We are seeking a dynamic and experienced process improvement expert to drive our global process excellence initiative and contribute to our success:
- Being part of the Global Process Excellence team with a strong process excellence focus and result-driven mindset
- Drive innovative process improvement initiatives, collaborating closely with stakeholders on a global level
- Drive a solution-oriented and agile working methodology to deliver tangible benefits for the organization, ensuring a focus on efficiency and continuous improvement
- Cultivate a culture of continuous improvement, fostering innovation and proactive problem-solving within the team
- Open communication within the team and across departments, promoting collaboration and a continuous improvement mindset in assigned process improvement initiatives
- Optimize process performance and productivity to deliver a positive customer experience
- Guide and empower process owners in optimizing efficiencies and continuous process improvement initiatives
- Utilize data-driven methods for process analytics, leveraging your strong analytical skills to derive actionable insights for process optimization
- Conduct data-driven analysis of end-to-end business processes, utilizing methodologies like
- Process Mining and Lean Six Sigma to identify and address bottlenecks effectively
- Uphold standardization measures and oversee automation and centralization initiatives