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Job Summary:
We are seeking a highly skilled and certified IT Manager to oversee our company's technology operations and ensure the implementation of efficient IT systems and policies. The ideal candidate will have extensive experience in IT management, ITIL V4 certification, and ISO 27001. The IT Manager will be responsible for managing the IT team, developing and implementing IT policies, and ensuring compliance with headquarters, industry standards and regulations.
Key Responsibilities:
- Strategic Planning and Management:
- Develop and implement IT strategies that align with the company's business goals.
- Oversee the planning, implementation, and maintenance of IT systems and operations.
- Manage IT budgets and optimize expenditure.
- IT Service Management:
- Implement and manage ITIL V4 processes to improve service delivery and support.
- Ensure effective incident, problem, change, and release management.
- Monitor and report on IT service performance, identifying areas for improvement.
- Information Security:
- Lead the implementation and maintenance of ISO 27001 standards to ensure robust information security management.
- Conduct regular risk assessments and develop mitigation strategies.
- Ensure compliance with security policies, procedures, and regulatory requirements.
- Team Leadership and Development:
- Manage and mentor a team of IT professionals, providing guidance and support for their professional development.
- Foster a culture of continuous improvement and collaboration within the IT team.
- Conduct performance reviews and set objectives for team members.
- Infrastructure and Systems Management:
- Oversee the maintenance and optimization of the company's IT infrastructure, including servers, networks, and software applications.
- Ensure the reliability, availability, and security of IT systems.
- Asset Audit management.
- Manage relationships with external vendors and service providers.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- ITIL V4 certification.
- Knowledge Modern Network Infrastructure MPLS VLAN, SD-WAN
- ISO 27001 certification.
- Proven experience in IT management or a similar role.
- Strong knowledge of IT service management frameworks and information security standards.
- Excellent leadership and team management skills.
- Strong analytical and problem-solving abilities.
- Effective communication and interpersonal skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
Preferred Skills:
- Experience with cloud computing and virtualization technologies.
- Knowledge of network and infrastructure management.
- Proficiency in project management methodologies (e.g., Agile, Scrum).
- Familiarity with cybersecurity best practices and emerging threats.
