Tasks and Responsibilities:
- Head of Global Tender Management (GTM)
- Responsibility for the overall Tender Process, ensuring customer requirements and deadlines are met, aligned with Hapag Lloyd´s offered services
- Continuous enhancements of the Tender Process and Tools involved, such as Tender Tool and Salesforce, in line with stakeholders (e.g. Regions, TM)
- Coordination with, guidance of and alignment with GCC team in Chennai
- Global steering and reconciliation of Tender handling process
- Upskilling of the Sales & TM organization on Tender handling process and analytics
- Preparation of regular Tender reports and adhoc statistics for Senior Management, supporting in Management forums (e.g. Excoms, Commercial Summit), being the Tender data owner (e.g. QV Tender)
- Definition of special projects and focus topics during low season (summer months) based on demand and opportunities, assigning tasks to team members
- Leading role in projects and studies touching Tender handling (e.g. Tender Tool 2.0 in QBE)
- Overseeing MFR Tower activities (2 GTM team members), focusing on MFR and ETS evaluations and process