Senior Manager Area Controlling & Performance

About The Job

Hapag-Lloyd Area West and Central Africa is searching for an Area Controlling & Performance Senior Manager based in Ghana, to be responsible for legal, tax, financial and risk management of third-party agents (3PA) and all MAW countries. The role is also responsible for performance management of third-party agents (3PA) and all MAW countries.

Your Responsibility:

• Define and set targets to enhance financial controls in collaboration with 3PA and all MAW (West and Central Africa) countries
• Responsible for achievement of all targets in BA relating to 3PA and all MAW countries
• Oversee all aspects of performance management across various business units in both MAW countries and 3PA
• Contribute to strategic area management projects and initiatives
• Review and approve tax filings in relevant countries
• Raise alerts about changes in taxation and recommend process/system amendments to minimize cost exposure for Hapag-Lloyd (HL)
• Liaise with regional departments, 3PA countries, and all MAW countries to ensure compliance with legal, contractual, and taxation requirements
• Serve as the contact point for corporate audits in 3PA and all MAW countries, both pre and post-audit
• Ensure the timely update and approval of Agency Agreements and Bank guarantees
• Maintain Hapag-Lloyd revenue tariff correctly for 3PA and all MAW countries
• Take responsibility for following up and closing all audit queries
• Coordinate with corporate audit to confirm the resolution of audit queries
• Implement and monitor processes to prevent the recurrence of audit findings and introduce preventive measures to reduce or eliminate audit findings
• Maintain and timely submit quarterly reports on compliance, risk management, tax risk assessment, and legal contingencies
• Act as a backup for the BA Director in approving 3PA CPR and processes
• Collaborate with all departments to proactively implement measures to prevent revenue leakage and overcharging on the operational side
• Collaborate with all departments in 3PA and all MAW countries to ensure compliance with Hapag-Lloyd policies and guidelines
• Produce and maintain management report packs to address risk-related matters and potential financial losses constructively
• Travel to 3PA and all MAW countries for audit purposes and face-to-face meetings
• Escalate area-specific requirements to relevant stakeholders to meet objectives and key performance indicators (KPIs) successfully
• Conduct regular meetings with 3PA management, MAW country management, 3PA RME (possibly Regional Management Executive) team, Controlling RME team, and QSC (possibly Quality, Safety, and Compliance) teams
• Stay informed about developments in Customer Service (CS), Sales, and Operations to inform management of the he impact of changes and ensure compliance with company processes
• Handle ad hoc requests from management
• Drive innovation to create meaningful reporting and address critical topics

Your Profile:

• Experience: 7 – 10 years Financial/Controlling Experience
• Education: Bachelor’s Degree in Accounting/Finance/Economics + CIMA or ACCA or CA
• Auditing experience with one of the big 4 auditing firms (PwC, Deloitte, KPMG or EY) (Advantage)
• Shipping or Logistics experience (Advantage)
• MBA (Advantage)
• Confident in ability to address topics with different stakeholders
• Work independently
• Strong with recommendations and decision making
• Positive mind set and perseverance and analytical
• Solution orientated and open minded and adaptable
• Stake holder management
• Willingness to travel
• Agile and Dynamic
• Compliance with law and regulations

We Offer:

• The opportunity to introduce solutions that you are personally convinced of, and to constantly take on new challenges with a high level of responsibility
• Excellent career development opportunities, supported by a wide range of training and development courses
• Competitive remuneration
• Good working environment