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About the job:

To provide comprehensive administrative and communications support to the Managing Director of the Area West Africa office, foster productive relationships with the Area leadership team and other stakeholders, and enhance the overall efficiency of the organisation. As a Communications Specialist, this role plays a proactive role in both internal and external communications with professionalism and creativity, thereby contributing to the organisation's external brand and internal employee engagement.

Your tasks:

  • Manages internal and external communication
  • Provides administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s and HR’s behalf 
  • Prepares and maintains comprehensive and accurate records, including minutes of meetings
  • Organises meetings, including scheduling, sending reminders, and organising catering when necessary
  • Answers phone calls in a polite and professional manner 
  •  Welcomes visitors and identifies the purpose of their visit before directing them to the appropriate department
  • Manages the executive’s calendar, including making appointments, travel arrangements and prioritising the most sensitive matters 
  • Develops and implements a monthly communication plan that includes social media content creation
  • Researches and writes content for newsletters and the website
  • Acquires and maintains a detailed knowledge of the company’s policies, principles, and strategies, and keep up to date with relevant developments
  • Arranges, plans and coordinates internal and external events, including employee engagement events
  • Adheres to the company’s style guide, ensuring that we produce a high-quality and error-free copy
  • Work with internal stakeholders (such as the MD, Sales and HR) to brainstorm content ideas, in line with the company’s strategy and in support of various initiative

Your profile:

  • Degree in Public Relations, International Relations, Journalism, Business Administration, or an equivalent qualification
  • Proven experience in executive support roles with a focus on communication
  • Exceptional written and verbal communication skills
  • Proficiency in communication tools and software
  • Strong organisational and project management skills
  • Creativity and innovation in communication strategies
  • Ability to maintain confidentiality and handle sensitive information
  • Ability to analyse data and interpret them, multitask and attentive to detail
  • Adept at building and maintaining professional relationships
  • Problem Solving, decision-making ability and ability to meet deadline   

 

We offer:

  • The opportunity to introduce solutions of which you are personally convinced
  • Excellent opportunities for further development, supported by a spacious range of training and development opportunities
  • Competitive remuneration
  • Health and life Insurance  benefit  

 

Mit einer Flotte von 258 modernen Containerschiffen und einer Gesamttransportkapazität von 1,9 Millionen TEU ist Hapag-Lloyd eine der weltweit führenden Linienreedereien. Das Unternehmen ist mit rund 14.000 Mitarbeitenden an Standorten in 135 Ländern mit knapp 400 Büros präsent. Hapag-Lloyd verfügt über einen Containerbestand von 2,9 Millionen TEU – inklusive einer der größten und modernsten Kühlcontainerflotten. Weltweit 115 Liniendienste sorgen für schnelle und zuverlässige Verbindungen zwischen mehr als 600 Häfen auf allen Kontinenten. Hapag-Lloyd gehört in den Fahrtgebieten Transatlantik, Mittlerer Osten, Lateinamerika sowie Intra-Amerika zu den führenden Anbietern.

Contact person

Edith Kodo-Essuman