1.     Main Objectives of this position:

Rail / Road Vendor Performance Management

Monitoring quality / Timeliness of Transport Dispatch WO

Innovation the way Inland Empty movement is executed.

Maintain/Improve to achieve KPI of Transport Dispatch

Total Control on ICCL / VIM pendency and disputes follow up. 

2.     Function and duties:

Daily Task & Follow Up

·       Handling WO creation and amendment for high value Vendors

·       Monitor and follow up with rail / road vendors for the timely completion of movements.

Managerial Work

·       Support RME with process mining / Audits / control flow related to TD

·       Handling and closing of ICCL reports every month

·       Monitoring and controlling VIM and disputed invoices

·       Liaising with Procurement for vendor performance management and their feedback

·       Coordination with OPSS for rate update and AD rule

·       Assistance to OPS Sr. Manager and Director for OPS related task

3.     Qualifications and Technical Job Requirements:

Industry Knowledge

·       Influencing Vendor / Procurement to come up with best possible delivery

·       Shipping industry knowledge on container movement of atleast 5 years

·       System knowledge on SAP, VIM , ICCL, FIS, QV.

Business System/It

·       Mass data gathering, consolidating and highlight desired results. 

·       Expert hands-on FIS/Microsoft Ops Softwares

·       Strong Business email/verbal communication

·       Process Mining

4.     Success Criteria for Position:

COMMUNICATION SKILLS

·       Effective Planning, Time and Work Management Skills

·       Influence Vendors and cross functional departments to resolve conflicts

·       Motivate and positive push for process improvement.