About Hapag-Lloyd
With a fleet of 264 modern container ships and a total transport capacity of 2.0 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13,500 employees and 400 offices in 135 countries. Hapag-Lloyd has a container capacity of 2.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 113 liner services worldwide ensure fast and reliable connections between more than 600 ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2,600 employees assigned to the Terminal & Infrastructure segment handle terminal-related activities and provide complementary logistics services at selected locations.


Are you a motivated and dynamic individual looking to join an exciting sales team? We are currently seeking a Sales Coordinator to join our team in Liverpool and contribute to our continued success. As a Sales Coordinator, you will play a crucial role in supporting our niche sales team by coordinating and managing various sales activities. You will be responsible for maintaining customer relationships, assisting with sales strategies, and ensuring smooth communication between the sales team and other departments. If you have excellent organizational skills, a strong attention to detail, and a passion for sales, we want to hear from you. Join our team and be a part of our fast-paced and rewarding sales environment. 

Role and Responsibilities

  • Support the Sales Executives with relevant sales tasks including customer follow up.
  • Prepare and send rate quotations to customers.
  • Monitor quotations and customer performance (incl. tenders) and follow up with customers.
  • Give clear handover info to Customer Services, Operations and Business Admin when required.
  • Assist Customer Services with problem solving customer issues.
  • Update CRM with customer calls and rate offers and ensure follow ups are done.
  • Coordinate handling of local bids/tenders with Sales Support using the relevant tools.
  • Conduct regular temperature checks with our customers and address issues where needed.
  • Monitor Quality Promise performance across the customer portfolio.
  • Encourage customers to use the Quality Promise Dashboard.
  • Actively support the Digital Manager in achieving Area targets. 

Person Specification

  • University degree or relevant work experience (minimum 2 years sales experience).
  • Fluent in written and spoken English.
  • Proactive and self-motivated and driven to achieve results.
  • Able to build and maintain effective working relationships.
  • Customer oriented attitude and a passion for delivering exceptional service.
  • Able to demonstrate a willingness and openness to follow guidelines and set limits.

Our Values Based Behaviours

Our behaviour shapes the culture of our organization. We expect all of our people to live, promote and positively role model our values based behaviours:

  • Building confidence and trust.
  • Collaborating and interacting.
  • Focusing on customers.
  • Working analytically.
  • Driving success.
  • Embracing change.
  • Managing self-development.
  • Demonstrating a global mindset and embracing diversity.

Equality and Diversity

At Hapag-Lloyd, we believe in the power of diversity and equality in the workplace. We are committed to creating an inclusive environment where all individuals, regardless of their background, can thrive and contribute to our success. We encourage applicants from all walks of life, including those from underrepresented groups, to apply for our job openings. We value the unique perspectives and experiences that each individual brings, as it enriches our team and fosters innovation. We are dedicated to providing equal opportunities for all employees and applicants, and we actively promote a culture of respect, fairness, and inclusivity. Join us in building a diverse and vibrant workforce, where everyone's talents are recognised and celebrated.

Contact person

Katie Spencer