The CSNB (Customer Service and Niche Business) project is your chance to shape the future of Hapag-Lloyd!
With this project we are reshaping the way we are doing business in Hapag-Lloyd. An improved customer experience enabled by self service solutions, automated processes, and increased visibility for an improved customer experience.
We want to transform of our Import, Customs, Invoice, Dispute, Documentation, and self-service capabilities with a higher degree of automation to significantly reduce workload (less manual work, fewer errors).
To achieve this, we are building various IT components from scratch in an agile way with state-of-the-art technology.
Be part of the change and join us in CSNB! Please note that this position is initially limited for 2 years.