About Hapag-Lloyd
With a fleet of 264 modern container ships and a total transport capacity of 2.0 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13,500 employees and 400 offices in 135 countries. Hapag-Lloyd has a container capacity of 2.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 113 liner services worldwide ensure fast and reliable connections between more than 600 ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2,600 employees assigned to the Terminal & Infrastructure segment handle terminal-related activities and provide complementary logistics services at selected locations.

Customer Service Coordinators

Hapag-Lloyd has a history of over 175 years, having been founded in the year 1847. Hapag-Lloyd is a financially stable company and is publicly listed on the Frankfurt, Germany stock exchange.

This open position shall be on a permanent contract basis.


Qualifications and Technical Job Requirements:·     

  • Fresh Graduate in Business Management / Hospitality Management / Marketing / related Customer Service Degree or graduates with up to 2 years of experience
  • A Certification in the related customer field would be an added advantage.
  • Communication skills, conflict resolution, problem solving and decision-making would be value added benefit.
  • Intermediate to advanced level skill in MS Excel, Word & MS Access

As an organization, we provide a robust training program. Every staff undergoes a training program, and we will train you to handle your tasks.

We provide many opportunities for professional growth, in a fast growing organization.

We provide you with experience in working with customers / Vendors across various African countries from one location.

We will provide you with exposure to international processes & practices.

We will provide you with exposure to one of the best systems in the shipping industry


Our Shift timings are from 1 p.m. to 10 p.m.


If you fit the above requirements and you are a local Mauritian resident, apply now!



Contact person

Jaeezah Chooramun