Deliver the highest levels of quality, be customer-oriented and create value for customers as well as for Hapag-Lloyd
- Business Focus, Ability to adopt company’s business strategies. Supporting Global Projects
- Result Driven and Customer and service oriented.
- Ability to communicate and collaborate effectively across several cultures (External and Internal)
- Team player with a proactive attitude with strong Leadership skills, ability to motivate people.
- Capacity to work under pressure, goal and deadline driven.
- Ability to escalate and resolve critical issues in a timely manner.
- Subject matter expert (End to end of processes knowledge). POC for team and organization for inputs on critical flagship projects
- Ability to review processes and suggest improvement areas (continuous improvement mindset)
- Analytical, proactive way of working, ability to assert oneself.
- Bottom Quartile Management (Productivity, Quality)
- Promotes team team spirit and team accountability.
- Willingness to work overtime and to be on standby.
- Mobile and willing to relocate if required.
Qualifications and Technical Job Requirements:
• 10-12 years Shipping Industry experience and/or training; or equivalent combination of education and
experience.
• Very good command of written and spoken English.
• A team player and having the ability to work collaboratively
• Ability to effectively present information in one-on-one and small group situations to clients, and
other departments of the organization.
• Problem-solving skills.
• Working knowledge of MS Office
• Able to work well with others and follow guidelines.
• Positive attitude
