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About the role:

We are looking for a Business Development Coordinator to deals directly with customers aiming to develop, secure and maintain the most profitable business for Hapag-Lloyd, in accordance with the company’s objectives. The incumbent will also develop small to medium size customers under his/her portfolio and promotes all digital products for Hapag-Lloyd to our customers ensuring the highest level of quality when interacting with them being customer-oriented and creating value for customers as well as for Hapag-Lloyd.

Your responsibility :

  • Focus on smaller customers
  • Full selling responsibility, for both new and existing customers
  • Deliver & follow up quotations and handle “Back office” activities
  • FIS RA creation, maintenance, and handling of SC’s
  • Procedure application for New Customers Validation
  • Coordination of rate agreement matter with CS - Issuance and requesting of FMC rates filling
  •  Proactive behaviour during phone calls to get information about potential customer business and to meet his necessities
  •  Follow up commercial tasks
  •  Handle SRR with TM / Area
  •  Hunt for new cargo and customers  
  •  Market research  and reporting of sales calls (CRM)
  •  Follow up on sales leads
  •  Weekly Follow Up on Ebusiness focus for proactive selling of HL Digital products.
  • Conducting account planning and derive an account strategy including an action plan to develop customers / opportunities
  • Coordinating the participation in tender requests from own customers and handling customer tender feedback

Your profile:

  • University Degree
  • Experience in multinational companies. Knowledge in industries of transportation items shipping or international trade is an added advantage
  • Sales mentality and proactive
  •  Negotiating and closing skills
  •  Communicative and E-commerce aptitude
  •  Knowledge of user application systems (MS Office, Scout, Compass, FIS, SAM)
  • Good command of spoken and written English
  • Positive attitude & team spirit
  • Able to work well with others and follow guidelines

We offer:

  • The opportunity to introduce solutions that you are personally convinced of, and to constantly take on new challenges with a high level of responsibility
  • Excellent career development opportunities, supported by a wide range of training and development courses
  • Competitive remuneration
  • Health and life insurance  
  • Good working environment

Mit einer Flotte von 258 modernen Containerschiffen und einer Gesamttransportkapazität von 1,9 Millionen TEU ist Hapag-Lloyd eine der weltweit führenden Linienreedereien. Das Unternehmen ist mit rund 14.000 Mitarbeitenden an Standorten in 135 Ländern mit knapp 400 Büros präsent. Hapag-Lloyd verfügt über einen Containerbestand von 2,9 Millionen TEU – inklusive einer der größten und modernsten Kühlcontainerflotten. Weltweit 115 Liniendienste sorgen für schnelle und zuverlässige Verbindungen zwischen mehr als 600 Häfen auf allen Kontinenten. Hapag-Lloyd gehört in den Fahrtgebieten Transatlantik, Mittlerer Osten, Lateinamerika sowie Intra-Amerika zu den führenden Anbietern.

Contact person

Edith Kodo-Essuman