About Hapag-Lloyd
With a fleet of 264 modern container ships and a total transport capacity of 2.0 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13,500 employees and 400 offices in 135 countries. Hapag-Lloyd has a container capacity of 2.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 113 liner services worldwide ensure fast and reliable connections between more than 600 ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2,600 employees assigned to the Terminal & Infrastructure segment handle terminal-related activities and provide complementary logistics services at selected locations.

Overall Responsibility :


Define and set targets to improve financial controls on business with 3PA

Responsible for achievement of all targets in BA relating to 3PA

Review and approve tax filing in relevant countries

Raise alerts on changes in taxation and propose process / system amendments to mitigate cost exposure for HL

Liaise with regional departments and 3PA countries for compliance on legal, contractual and taxation

Is the point of entry for 3PA corporate audit pre and post audit. Primarily for South and East Africa

Ensure Agency Agreements and Bank guarantees are updated and signed off in a timely manner

Ensure Hapag-Lloyd revenue tariff properly maintain for 3PA country

Responsible to follow up, close off of all audit queries

To coordinate and report to corporate audit to confirm the closure of audit queries

Implement and monitor processes to avoid the recurrence of audit findings together with introducing preventive processes to reduce and eventually eliminate audit findings

Maintenance and timeous submission of Quarterly reports : Compliance, Risk Management, Tax Risk Assessment, Legal Contingencies

Backup for BA Director to approval 3PA CPR and processes

Backup for Area GL/Tax coordinator

Work with all departments to proactively implement measure to prevent revenue leakage and overcharging on the Operational side.

Work with all department in 3PA country to ensure we comply with all Hapag-Lloyd policy and guideline.

Produce and maintain management report packs to constructively address matters of risk and possible financial loss

Travel to 3PA countries for audit and face to face meetings

Must escalate Area requirements to relevant stakeholders in order for Area to successfully meet our objectives and KPI’s

Hold regular meetings with 3PA management, 3PA RME team and QSC

Keep abreast of developments in CS, Sales, Ops to inform Management of impact of changes as well as ensure our processes

Adhoc requests from Management

Drive innovation to create meaningful reporting and to address critical topics

Assist with Area projects for process improvements and expansion


Technical Competencies:


Related Tertiary qualification

Strong accounting and finance experience

Strong internal audit and risk management experience

Excellent understanding of HL business including local offices 3PA

Excellent Excel skills

Excellent verbal and written communication skills, ability to converse with stakeholders on many levels in the internal and external organization


Core Competencies





Self Starter

Confident in ability to address topics with different stakeholders

Work independently

Strong with recommendations and decision making

Positive mind set



Solution orientated

Open minded and adaptable

Stake holder management



Conceptional and entrepreneurial thinking and action:

Innovative to understand the business and propose financial opportunities


Positive image to customers and colleagues:

Fairly social thus maintaining healthy relationships within the different levels in the company

Building a network of contacts within and outside the company

Contact person

Cheryl Naidoo