The Knowledge Center, located in Gdańsk, is a hub for innovation and develop state-of-the-art business and technology solutions to help us navigate the future. And we want to do that together with you.
Team and Project overview:
We aim to build a big data analytics platform for a global shipping company - Hapag-Lloyd AG. In Gdańsk, we established a Knowledge Center. Within it - Solutions for Analytics (SFA). A group of top IT experts, designers, and executors, will apply AWS cloud technology in the maritime and shipping industry. We are quality-driven and have a passion for cloud (especially AWS), analytics, and the power of positive changes that technology solutions bring to business globally.
Responsibilities:
- Ensuring timeliness and quality of releases
- Communicating with multiple stakeholders across the globe
- Constantly improving release process
- Preparation of scopes, plans, schedules and other documents related to the implementation and change management on many systems and IT infrastructure
- Work on synchronization of implementation plans, including mass work on IT infrastructure
- Minimizing the risk of interruptions in the supply of IT services
- Implementation of activities related to the direct management of shift schedules as part of the maintenance of IT systems
- Support of units responsible for maintenance in solving problems related to IT systems and platforms
- Coordination and detailed monitoring of the process of managing implementations and mass changes
- Cooperation with the supervisor in optimizing the implementation processes and developing and updating implementation standards and mass changes
General Background:
- University degree in Information Systems, Computer Science, Operations Research, Engineering, Mathematics, or other related disciplines
- At least three years of professional experience in the field of release management,
- Continuous self-learning attitude combined with high level of curiosity to explore new ways of working
- Good communication skills in both written and spoken English, customer focused, collaborative and result-oriented
- Passion to give others an advantage of understanding by using straightforward language and to drive the learning of all team members
- Ability to multi-task, set priorities, and organize work to meet deadlines
- Knowledge of Agile processes of IT Service Level Management, Incident, Problem and Change Management
- Experience as an implementation coordinator or release manager
- High communication skills
Skill Requirements:
- Ensuring timeliness and quality of releases
- Communicating with multiple stakeholders across the company
- Implementing a standardized release process across multiple projects
- Constantly improving the release process
- Supervising deployments