Tasks and Responsibilities:
At Hapag-Lloyd we know that digital product offerings and IT capabilities are one of the most critical success factors for delivering customer value in container shipping. As a leading part of our IT Program Management Team, you will steer the transformation and innovation portfolio of our Core IT System to be “Number 1 in Quality”. For that we are facilitating a program culture of success that builds on people empowerment & transparency to channel the work of hundreds of IT developers and business experts towards a common goal: The leading IT system in the shipping industry.
This is including following tasks and responsibilities:
- Create a positive and performance-driven program culture that builds on overall transparency and empowerment of IT product teams
- Guide the implementation of effective Program Governance Structures which provide control over the Program Status and its critical path
- Develop and implement practices to execute IT Product development in an agile way at scale
- Manage interdependencies of the different IT Products and reduce complexities
- Close collaboration with business departments to assure a strategic fit of business strategy and IT product developments
- Guide the prioritization of features by business criticality & value in case of limited resources or contradicting targets
- Implement efficient escalation processes, clear responsibilities, follow-ups and decision taking to meet targeted milestones and remove any roadblocks
- Implement Change Management practices to successfully deliver IT product innovations towards our organization and our customers
- Preparation of management presentations to summarize the program progress and measures required to be taken
- Moderation of regular program meetings, calls & workshops