Responsibilities and Tasks
- You build a powerful digital toolset to fulfil our customers’ need for supply-chain visibility
- Your work contributes to a portfolio of digital self-service solutions that supports our customers in the entire shipment process
- You leverage data from our fleet of smart containers to enable our customers to effectively manage their supply-chains
- You ensure that real-time data and machine learning capabilities are used to create value-creating solutions and digital working tools for our customers and enhance them step by step
- You contribute to our “Number One for Quality” Vision by developing Hapag-Lloyd’s digital customer platform into a fully-fledged self-service suite
- You include the customer and persona perspective into testing routines and quality improvements
- You align with stakeholders on managing priorities and collaborate with different departments without losing sight of the customers and their needs
- You accompany the development of customer-facing features, ensure their quality and a successful rollout
- You are promoting the spirit of a “build – measure – learn approach” throughout the company
- You follow and apply the OKR Framework and make full use of the 90-Days planning concept to ensure an agile, focused and data-driven approach
- You keep learning new things, stay open-minded and look to the broader industry for inspiration and partnerships