Food, machinery or T-shirts: Hapag-Lloyd moves goods around the globe with over 250 container ships. We connect more than 600 ports on all continents and are one of the largest liner shipping companies. More than 13,000 employees work on board, ashore or in one of our 350 offices. Together, we transport around 12 million containers per year. Our corporate values "We care. We move. We deliver" serve as coordinates on our way. They guide our collaboration with each other as colleagues and with our customers to achieve the best possible quality. In the long run, we are committed to climate and environmental protection as well as human rights and many other social issues.

Lead - Salesforce Developer

About the Knowledge Center:
The Knowledge Center, located in Gdańsk, is a hub for innovation and develop state-of-the-art business and technology solutions to help us navigate the future. And we want to do that together with you.

Team and Project overview:

Would you like to be a part of the vibrant IT development within logistics and liner - shipping?

Join our “Commercial Salesforce Development” team in Gdańsk and be responsible for our central customer care platform with thousands of connected customers, more than 5000 global system users and a strongly growing platform. As part of an international team of CRM experts, product managers and owners and developers, you will make sure that our commercial organization is empowered to deliver the best customer service and manage customer relationships in the best way. You will be working on an exciting product roadmap and will be a key part in introducing and improving Salesforce features and tools such as Einstein AI, Omni Channel, Chat Bots, High Velocity Sales and Analytics.

 

Responsibilities and tasks:

  • Work on an exciting product roadmap and being a key part in introducing and improving Salesforce features and tools such as Einstein AI, Omni Channel, Chat Bots, High Velocity Sales and Analytics.
  • Analyse business requirements, discuss solutions with the product manager and bring them to live in our Salesforce environment
  • Develop and design Salesforce enhancements in Apex, build lightning components and use SOQL/SOSL
  • Work with interfaces to connected systems such as telephony or our operational ERP
  • Develop AD-Hoc Queries and Analysis to answer complex one-time business questions in Salesforce Analytics
  • Develop, manage and guide the junior Salesforce development team members and their work needed to implement designated tasks and production plans in compliance with necessary standards, practices, quality requirements, and key performance indicators.
  • Use and develop modern and innovative technologies, knowledge, competencies, and methodologies to develop related products and services with particular attention to the Agile methodology.

Requirements:

  • Experience working with Salesforce (>2 years) in a development role
  • First experiences in team leadership and project management methods
  • Motivated to develop the skillset of your team members and foster their development
  • At least Bachelor’s degree in Information Technology, or a similar field. A Master’s degree is welcomed
  • High proficiency in spoken and written English. Polish language skills are welcome

We offer:

  • Private medical care (Luxmed)
  • Gym card (Multisport)
  • Attractive annual bonus up to 22,5%! (depending on company performance results)
  • Group life insurance and employee capital plan (PPK)
  • Cafeteria benefit system (cinema tickets, vouchers etc.)
  • Focus on healthy lifestyle (fruit days, bike competitions, football trainings)
  • Charity and volunteer initiatives
  • Modern and well-connected office (Alchemia complex in Gdansk Oliwa)
  • Relocation support (financial support, covering immigration process for non-Polish citizens)
  • Internal learning management system
  • Development budget (sharing the costs of certifications and conferences/ IT events)
  • Flexible working hours and home office possibility (hybrid work model)

 

Contact person

Patrycja Bogucka