Food, machinery or T-shirts: Hapag-Lloyd moves goods around the globe with over 250 container ships. We connect more than 600 ports on all continents and are one of the largest liner shipping companies. More than 13,000 employees work on board, ashore or in one of our 350 offices. Together, we transport around 12 million containers per year. Our corporate values "We care. We move. We deliver" serve as coordinates on our way. They guide our collaboration with each other as colleagues and with our customers to achieve the best possible quality. In the long run, we are committed to climate and environmental protection as well as human rights and many other social issues.

    1. 8 – 12 years overall experience
    2. 3 – 5 years latest experience as a Training Lead in a BPO or Captive center
    3. Best will be if the training lead experience is with shipping industry (captive / BPO) else should have training experience (most recent) in e-commerce / banks / insurance processes
    4. Training Lead experience required for Voice and Email / Chat process

Contact person

Swati Pillai Head - HR Admin, QSC Mumbai